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4 Ways to Build Accountability (13:29
There are two sides to accountability: who you are accountable to and what you are accountable for. Being accountable is a willingness to accept responsibility for performance, engaging in discussion and acting on suggestions for improvement. While it requires stringent give-and-take of feedback, the results are improved communication and higher standards. Learn how to enhance personal and group accountability with Peter Quarry and Eve Ash’s suggestions including 360 degree accountability, accurate information, being collaborative and agreeing on remedial action.
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5 Ways to Coach for Best Performance (11:32)
In this video, you will learn that a workplace coach plays a vital role in overcoming people's weaknesses, building on their strengths and encouraging peak performance. Coaching has many benefits: it engenders higher levels of engagement, boosts confidence, enhances communications skills, stimulates in-depth learning and increases sense of safety in the workplace. In this video, psychologist Peter Quarry outlines five ways to coach for optimal performance: determine the coaching goal, clarify specific expectations, build skills and enhance strengths, encourage and boost confidence and challenge and develop motivation.
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How can you Influence Others? (01:55)
Behavioral expert Peter Quarry talks about the importance of being able to convince others when working together. This entails being able to promote your credentials so that others will listen to you; communicating no more than 3-5 key points; and preparing for objections with answers that focus on benefits.
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Making Appraisal Work: Developing Effective Performance Management Practices Series (6 Titles)
Appraisal (or performance management as it is often called), when done properly, can bring optimal results for both employer and employee. However, without a full understanding of what it is all about, the process can become a waste of time and effort. Appraisal is intended to identify employees’ strengths that can be built on and areas for development that can be built up. This series with trainer Neil Thompson teaches how to make appraisal work, explaining how effective appraisal works.
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Manage Change Effectively (02:21)
Manage Change Effectively is a course designed to make sure change is implemented smoothly and effectively. Managing change is an important skill that people throughout an organization need to add to their resumes. Change sometimes happens for reasons out of our control and sometimes we can plan a change, and inevitably is often stressful and frightening, so we often resist it. In this course psychologist Peter Quarry explains how we can learn to manage change successfully and helps others manage change. We develop agility and resilience if we manage change effectively.
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Recruiting Effective Managers (2:52)
Selecting the right manager is one of the toughest and most important decisions an organization can make. Research shows that 82% of businesses fail to hire the right manager, leading to costly setbacks and poor team performance. In this video, psychologist Peter Quarry shares practical strategies to improve your recruitment decisions and avoid common mistakes. Learn how to identify candidates with the right skills, mindset, and leadership potential to succeed in the role.
Try these videos to get started. Must be on campus or login with your COM account for off campus access.
