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7 skills for the future: adaptability, critical thinking, empathy, integrity, optimism, being proactive, resilience
This business book is great for leaders, middle managers, entrepreneurs and anyone interested in: PERSONAL DEVELOPMENT SOFT SKILLS FOR THE FUTURE RESILIENCE & ADAPTABILITY "Although we are born with these seven skills, it is never too late to improve the way we use them in life and work. Everyone should buy this book and keep it by their bedside for reference. This way each of us can continually increase our happiness, success and well-being." - Mark Swindell, Founder and CEO of Rock Rail "It has been a delight to work with Emma- Sue she has so much passion for what she does. Her workshop and book are excellent and particularly fit well with our core company values, definitely 7 key skills we need for our future!" - Tanya Zuchowski Learning & Development Manager at CMS Cameron McKenna Nabarro Olswang LLP. "A great CV might open a door but these 7 skills will determine your future success and happiness - this gem of a book will help you to develop these essential work and life skills." Dr Lisa Day, Director of Studies Online MBA, University of Liverpool "Life is too important to live without some guidance - this book is THE guidance all of us need to flourish in work and beyond." University Professor Dr Sarah Mercer, Professor of Language Teaching at the University of Graz, Austria Feeling in control over your life is crucial to success and wellbeing. Our world is changing - so fast, so furiously, so ferociously - that to stand out you need to tap into your own resources and competences. Doing so puts you firmly back into the driving seat of your own life, enabling you to be happier, find and do work you love and have a true sense of purpose. But what are the key competences that you need? 7 Skills for the Future sets the scene for seven new soft skills that will propel you forward. Through a combination of scientific research, no-nonsense advice, practical exercises and case studies, this book shows you how to understand, develop and use: Adaptability - respond better to opportunities and change by being flexible and agile Critical thinking - think smarter, more resourcefully, creatively and collaboratively Empathy - nurture all your relationships by learning how to listen and be present Integrity - trust, values and honesty are the name of the game now as is authenticity Optimism - be the most positive person you know Being Proactive - respond rather than react and learn to reinvent yourself Resilience - make mistakes, bounce back, learn from experience and move on to the next challenge By learning how to tap into these essential skills, and understanding how to put them into practice each day of our lives, we can be happier, more effective and abler to cope with change in an uncertain and exciting future. Happy Reading, please do share your thoughts with us
Advance : the ultimate how-to guide for your career
The how-to guide for your career In his previous book, Lose the Resume, Land the Job, author Gary Burnison exposed the myths and the ineffective thinking around how to land the job you really want. Now, in Advance, he takes readers through the next stage--advancing in their careers. Advance is extremely timely and topical in today's do-it-yourself career development world. Average job tenure has fallen to about four years on average and often only one or two years for younger professionals. These "career nomads" simply aren't around long enough to access career development from their employers. On the other end of the workplace spectrum, many employees find themselves stuck in one job without a promotion, without any raise to speak of, and with no opportunities to learn and grow. In Advance, Burnison lays out a mosaic of "how-to" advice that applies every day and at every level--the skills and behaviors that help people navigate their careers and stand out among the crowd. He takes on a "Top 20" of career must-haves: managing for the first time, engaging in the "money conversation" with your boss, dealing with difficult bosses (without quitting), coping with coworkers (without losing your mind), making presentations (that don't put people to sleep), mastering digital communication (and avoiding emails that will get you fired), thinking globally (without leaving your office), taking an overseas assignment, meeting senior leaders for the first time (without putting your foot in your mouth), navigating political waters (without sinking your career), reading and fitting in with the culture, and more. * Wisdom on taking your career to the next level * Career development tips * Guidance on being seen and heard * Written by the CEO of one of the world's largest management consulting firms Whether you're just starting your career, high up on the ladder, or "stuck" anywhere in between, Advance gives you the know-how to get on a path to where you want to go.
Business Etiquette for Dummies
Make no mistake, etiquette is as important in business as it is in everyday life -- it's also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2nd Edition, keeps you on your best behavior in any business situation. This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today's diverse and complex business environment with great success. You'll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You'll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to: Make a great first impression Meet and greet with ease Be a good company representative Practice proper online etiquette Adapt to the changing rules of etiquette Deal with difficult personalities without losing your cool Become a well-mannered traveler Develop good relationships with your peers, staff, and superiors Give compliments and offer criticism Respect physical, racial, ethnic, and gender differences at work Learn the difference between "casual Friday" and sloppy Saturday Develop cubicle courtesy Avoid conversational faux pas Business etiquette is as important to your success as doing your job well. Read Business Etiquette For Dummies, 2nd Edition, and make no mistake.
Concise Time Management and Personal Development
There are many books on time management and personal development. However, John Adair's wide experience of management development in the business, military and academic spheres adds a rare degree of insight, depth and context to practical advice. John Adair's books have sold hundreds of thousands of copies. This book encapsulates his writing on how to establish clear long-term goals and link your daily action planning to their achievement. It provides you with the tools, techniques and framework for continuing personal development.
Developing As a Professional : 50 Tips for Getting Ahead
Knowing your job is an important step in getting ahead at work, but being good at your job may not be enough. You must also be thought of as a professional business person. Being a professional is more than being technically proficient. It's being able to communicate effectively, interact with others appropriately, and develop long-term, mutually beneficial relationships. This book was written to help you build your reputation as a true professional. If you practice the tips, you will develop the skills you need to succeed. We suggest that you take things slowly. Choose one tip to start with and when it becomes a habit, add one or two more. People with a reputation of professionalism are seen as those who are flexible and want to learn. As you change some habits, you will be noticed as someone others can depend on and trust.
Do This, Not That: Career : What to Do (and NOT Do) in 75+ Difficult Workplace Situations
A must-have step-by-step guide on what to do (and what NOT to do) in the workplace featuring clear instructions and helpful scripts so you can deal with any unexpected situation at work. How do you deal with a difficult boss who is always unavailable? How should you handle a coworker who never completes their portion of a project on schedule? How can you establish a strong work-life balance when starting a new job? The workplace can be full of challenging situations and no matter how passionate, frustrated, excited, or downright angry you feel, it's important to stay polite and professional. Whether you struggle with finding the right words or simply aren't sure how to approach a topic, Do This, Not That: Career is here to help! This book gives you the tools you need to move forward productively so you can learn when to let go and move on. You'll find more than 75 common workplace issues that cover everything from your first day on the job to your last. For each situation, discover what to do and what to avoid, then learn exactly how to make it happen. Find tips to reframe your thinking, simple scripts to help you figure out what to say, and even advice on your next steps depending on your initial response. Do This, Not That: Career is your one-stop-shop to handling any situation that work throws your way so you can prepare yourself for a successful career.
Get Paid More and Promoted Faster : 21 Great Ways to Get Ahead in Your Career
Bestselling author Brian Tracy reveals how, no matter what your current job, you can apply the secrets and strategies used by the highest paid people in our society to make yourself more valuable, maximize your strengths, and become virtually indispensable to your company. Get Paid More and Promoted Faster is not a book on office politics. It doesn't offer short cuts and work-arounds. It will help you develop the discipline and determination you need to get more done, earn the respect of co-workers and bosses, and move upward to greater and greater levels of success. It teaches the methods and behaviors that every manager wishes every employee to know. This book can serve not only as a guide to individual advancement but as the content of a career development plan for everyone in an organization. The easy-to-apply ideas and techniques in Get Paid More and Promoted Faster will help you move rapidly up the career ladder and achieve more than you ever thought possible. Not only will you make more money, but you will also experience greater personal satisfaction and fulfillment, and make your life and career into something truly extraordinary.
The introvert's complete career guide : from landing a job, to surviving, thriving, and moving on up
"Ready to change your life? Jane nails it in this informative and resource-rich book that guides introverts on a clear journey to an empowered career. If a tendency toward introversion makes you feel stuck, this book offers the keys to freedom!" --Dawn Graham, PhD, LP, Career Director at The Wharton School at the University of Pennsylvania What do Elon Musk, Warren Buffet, Marissa Mayer, and Bill Gates all have in common outside of being wildly successful? They are all introverts. In today's fast-paced, unstable workplace achieving success requires speaking up, promoting oneself and one's ideas, and taking initiative. Extroverts, fearless in tooting their own horns, naturally thrive in this environment, but introverts often stumble. If you question your ability to perform and succeed in this extroverted work culture, The Introvert's Complete Career Guide is custom fit for you. In this supportive, all-inclusive handbook, Jane Finkle demonstrates how to use your introverted qualities to their best advantage, then add a sprinkling of extroverted skills to round out a forceful combination for ultimate career success. Finkle shares the keys to navigating each stage of professional development--from self-assessment and job searching, to survival in a new position and career advancement. In The Introvert's Complete Career Guide you will learn to: Build confidence by evaluating your values, personality style, interests, and achievements Write the story of your career in resume and LinkedIn formats Use social media at your own comfort level to promote your career and expand your network Express yourself clearly and confidently in network meetings, interviews, and workplace situations Build strong professional relationships with colleagues and senior leaders Overcome fears that prevent you from embracing new challenges Equally applicable to the real or virtual workplace, The Introvert's Complete Career Guide provides strategies, tools, and success stories that win you the professional respect and recognition you deserve.
The Procrastinator's Guide to Success
Everyone procrastinates. The question is, is doing nothing working for you or against you? Author Lynn Lively, a self-confessed (but reformed) procrastinator, will help you get to where you want to go...with no more excuses. With THE PROCRASTINATOR'S GUIDE TO SUCCESS, you can stop losing precious time, break the cycle of self-blame, overcome inertia, and create the life you really want. Procrastination can be defined as the failure to make things happen. But are you really procrastinating, or simply thinking about a problem to be solved? THE PROCRASTINATOR'S GUIDE TO SUCCESS will show you how to tell the difference! You will also learn how to: work through "worst-case" scenarios; figure out what's within your control and what isn't; procrastinate strategically; and, finally, practice self-direction! Special sections include: Confessions of a Procrastinator; "Brain-dumps," "Gut-wrenchers," "Busywork Alerts," and other handy lists. Want to be your own biggest fan? Be the hero of your own life by making your own dreams come true. Read THE PROCRASTINATOR'S GUIDE TO SUCCESS and prepare for your life to change.
Riding the Rocket : How to Manage Your Modern Career
Riding the Rocket means managing your Modern Career. This is the only book in this genre that uses the unique concept of a Modern Career to guide people. It s a practical how to book, giving people the tools and motivation to create opportunities for themselves. People need to self-manage their career in order to keep working and this book is here to enable them to do so. Like rockets, careers can be unpredictable, require fine tuning, need maintenance and above all need someone to control their direction and speed. We have to be to be proactive, resilient and adaptable and manage our career so that it works for us and gives us the working life that we want. The working world is full of risk, change and uncertainty and also opportunity. Compared to the static career-ladder approach of the post-war era, we now live in a Modern Career world where technology, globalization and economic rebuilding are giving people the opportunity to create and manage a flexible career for themselves. We can all choose to retrain, change industries, set up our own business, work as a consultant or create a portfolio lifestyle."
Skills for Success
Now in its fourth edition, this indispensable guide helps students to create their own personal development programme and build the skills and capabilities today's employers want. Step by step, it takes students from the initial stages of setting goals and defining success through to the application process for their dream job. Part 1 prompts students to think about what 'success' means to them and to think more deeply about what matters to them, what inspires them, and what will help them to achieve their long-term ambitions. This section also helps students to better manage their time, energies and resources so that they can achieve the kind of success they want. Part 2 shows students how to refine their people and task management skills, enabling them to become the effective communicators and problem-solvers that today's employers want. Part 3 develops students' creative and reflective thinking, thereby strengthening students' academic and professional abilities. Part 4 helps readers to reflect on what employers really want from job applicants and explains how they can take concrete action to improve their job prospects. Chapters contain guidance on how to put forward a strong application, how to make the best use of placements, and how to keep records so that students feel more in control during the application process. Internationally acclaimed study skills author Stella Cottrell provides students with the ingredients they need to create their own recipe for success. Whether you're just starting at college or university, or about to leave a postgraduate programme, Skills for Success will help you to think creatively and constructively about personal, academic and career goals.New to this Edition:- Contains increased coverage of different styles and models of leadership, and managing and leading teams- Includes more material on engaging with cultural difference- Provides students with guidance on looking after their mental health and wellbeing, to help reduce stress around planning for life after university- Features more insights and case studies from employersAccompanying online resources for this title can be found at bloomsburyonlineresources.com/skills-for-success. These resources are designed to support teaching and learning when using this textbook and are available at no extra cost.
TurboCoach : A Powerful System for Achieving Breakthrough Career Success
As one of the world's most sought-after personal coaches, Brian Tracy has helped transform the lives and careers of countless individuals, unlocking the secrets to greater wealth, professional success, and immeasurable happiness. Now, you can experience firsthand the incredible power of Brian's coaching in your own career and life. TurboCoach gives you an array of tools and exercises to help you develop and implement your own personal strategic plan that will quickly take you as far as you want to go. Each chapter begins with questions to ask yourself, and ends with an application exercise that helps you put your answers to work. You'll learn more than you thought possible about: Yourself. Pinpoint your values, vision, mission, purpose, and goals, and identify the knowledge, skills, habits, and activities you must undertake to excel. Your field. Study your competition, know your customers, use your strengths, and remove critical constraints to success. Your productivity. Leverage the power of delegation, and learn the Eleven Keys to Increasing Your Productivity. Your business. Do more than just meet or exceed expectations -- delight and amaze your customers. Create a powerful marketing plan and a personal brand, increase revenues seven different ways, and maximize your profits. TurboCoach shows you how to put all of these approaches to work for you, no matter what sort of business you're in. Best of all, Brian reveals how to maximize the return on your new-found productivity by freeing up more time to spend on what really matters -- the people and activities you love. TurboCoach is filled with examples of Brian's techniques in action, such as the woman who, simply by concentrating on her highest-value activities, was able to: (1) save herself $55 dollars per day in expenses; (2) create two more productive hours per day; and (3) double her income in 10 months! Powerful, proven, and universal, the personal strategic plan inTurboCoach will help you excel in your work, reap incredible financial rewards, and find satisfaction and joy in your career and your life!
What Employers Want : The Employability Skills Handbook
A unique handbook supporting school and college students to build on their employability skills and recognise their existing skills. Featuring case studies and practical activities throughout, it will help students improve their employment prospects by developing transferable skills
The Young Professional's Survival Guide
In this book, C. K. Gunsalus, a nationally recognized expert on professional ethics, uses short, pungent real-world examples to help people new to the work world recognize the situations that can lead to career-damaging missteps--and prevent them.
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Adapt : Why Success Always Starts With Failure
In this groundbreaking book, Tim Harford, the Undercover Economist, shows us a new and inspiring approach to solving the most pressing problems in our lives. When faced with complex situations, we have all become accustomed to looking to our leaders to set out a plan of action and blaze a path to success. Harford argues that today's challenges simply cannot be tackled with ready-made solutions and expert opinion; the world has become far too unpredictable and profoundly complex. Instead, we must adapt. Deftly weaving together psychology, evolutionary biology, anthropology, physics, and economics, along with the compelling story of hard-won lessons learned in the field, Harford makes a passionate case for the importance of adaptive trial and error in tackling issues such as climate change, poverty, and financial crises--as well as in fostering innovation and creativity in our business and personal lives. Taking us from corporate boardrooms to the deserts of Iraq, Adapt clearly explains the necessary ingredients for turning failure into success. It is a breakthrough handbook for surviving--and prospering-- in our complex and ever-shifting world.
Advance
The how-to guide for your career In his previous book, Lose the Resume, Land the Job, author Gary Burnison exposed the myths and the ineffective thinking around how to land the job you really want. Now, in Advance, he takes readers through the next stage--advancing in their careers. Advance is extremely timely and topical in today's do-it-yourself career development world. Average job tenure has fallen to about four years on average and often only one or two years for younger professionals. These "career nomads" simply aren't around long enough to access career development from their employers. On the other end of the workplace spectrum, many employees find themselves stuck in one job without a promotion, without any raise to speak of, and with no opportunities to learn and grow. In Advance, Burnison lays out a mosaic of "how-to" advice that applies every day and at every level--the skills and behaviors that help people navigate their careers and stand out among the crowd. He takes on a "Top 20" of career must-haves: managing for the first time, engaging in the "money conversation" with your boss, dealing with difficult bosses (without quitting), coping with coworkers (without losing your mind), making presentations (that don't put people to sleep), mastering digital communication (and avoiding emails that will get you fired), thinking globally (without leaving your office), taking an overseas assignment, meeting senior leaders for the first time (without putting your foot in your mouth), navigating political waters (without sinking your career), reading and fitting in with the culture, and more. * Wisdom on taking your career to the next level * Career development tips * Guidance on being seen and heard * Written by the CEO of one of the world's largest management consulting firms Whether you're just starting your career, high up on the ladder, or "stuck" anywhere in between, Advance gives you the know-how to get on a path to where you want to go.
The Art of Selling Yourself : The Simple Step-by-Step Process for Success in Business and Life
Set yourself apart from the crowd! In today's troubled economic market, everything is a tough sell. From products to services, everyone is consuming less as they tighten their belts. In this respect, it's easy to forget that the job interview is becoming more and more like the showroom--where the interview itself is the pitch, and the product you're selling is yourself. The Art of Selling Yourself will provide you with the knowhow you need to navigate today's tough business terrain and achieve success in your career and your life. It shows exactly how uniquely successful people--from Mark Zuckerberg to Warren Buffett--have achieved success, and provides you with the latest management knowledge from leading academies and universities. With an easy-to-use, ten-step process, this book will assist you in: * Developing more confidence * Swiftly recovering from challenging setbacks * Taking control by letting go of anxiety * Networking not just for business, but for pleasure * Conversing comfortably on topics that may be a bit out of your reach * Succeeding in areas you never previously considered by moving out of your comfort zone * Creating lasting, genuine connections with others * And much more! In short, this book will make you a pro at selling your most important asset--yourself!
Friend of a Friend ... : Understanding the Hidden Networks That Can Transform Your Life and Your Career
What if all the advice we've heard about networking is wrong? What if the best way to grow your network isn't by introducing yourself to strangers at cocktail parties, handing out business cards, or signing up for the latest online tool, but by developing a better understanding of the existing network that's already around you? We know that it's essential to reach out and build a network. But did you know that it's actually your distant or former contacts who will be the most helpful to you? Or that many of our best efforts at meeting new people simply serve up the same old opportunities we already have? In this startling new look at the art and science of networking, business school professor David Burkus digs deep to find the unexpected secrets that reveal the best ways to grow your career. Based on entertaining case studies and scientific research, this practical and revelatory guide shares what the best networkers really do. Forget the outdated advice you've already heard. Learn how to make use of the hidden networks you already have.
Give and Take : A Revolutionary Approach to Success
A groundbreaking look at why our interactions with others hold the key to success, from the bestselling author of Originals For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But in today's dramatically reconfigured world, success is increasingly dependent on how we interact with others. In Give and Take, Adam Grant, an award-winning researcher and Wharton's highest-rated professor, examines the surprising forces that shape why some people rise to the top of the success ladder while others sink to the bottom. Praised by social scientists, business theorists, and corporate leaders, Give and Take opens up an approach to work, interactions, and productivity that is nothing short of revolutionary.
Great on the Job: What to Say, How to Say it : The Secrets of Getting Ahead
A much-needed "people skills" primer and master class in all facets of workplace communication Do you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback from your colleagues? Have you mastered your professional elevator pitch so that every time you meet someone, they remember and are impressed by you? If you answered "no" to any of these questions, you needGreat on the Job. In 2008, Jodi Glickman launched Great on the Job, a communications consulting firm whose distinguished client list includes Harvard Business School, Wharton, The Stern School of Business, Merrill Lynch, and Citigroup. Now, Glickman's three-step training program is available in book form for the first time. With case studies, micro strategies, and example language, readers will learn communication skills that can be practiced and implemented immediately. In today's economy, it's not typically the smartest, hardest working or most technically savvy who succeed. Instead, the ability to communicate well is often the most important precursor to success in the workplace. So whether you're a star performer or a struggling novice,Great on the Jobwill give you the building blocks you need for every conversation you'll have at work.
How Women Rise : Break the 12 Habits Holding You Back From Your Next Raise, Promotion, or Job
Ready to take the next step in your career . . . but not sure what's holding you back? Read on. Leadership expert Sally Helgesen and bestselling leadership coach Marshall Goldsmith have trained thousands of high achievers--men and women--to reach even greater heights. Again and again, they see that women face specific and different roadblocks from men as they advance in the workplace. In fact, the very habits that helped women early in their careers can hinder them as they move up. Simply put, what got you here won't get you there . . . and you might not even realize your blind spots until it's too late. Are you great with the details? To rise, you need to do less and delegate more. Are you a team player? To advance, you need to take credit as easily as you share it. Are you a star networker? Leaders know a network is no good unless you know how to use it. Sally and Marshall identify the 12 habits that hold women back as they seek to advance, showing them why what worked for them in the past might actually be sabotaging their future success. Building on Marshall's classic best seller What Got You Here Won't Get You There, their new book How Women Rise is essential reading for any woman who is ready to advance to the next level.
Job U : How to Find Wealth and Success by Developing The Skills Companies Actually Need
Get ready to relearn everything you thought you knew about what a successful career path can look like. Today, unemployment hovers at a near-record high, yet 3.5 million American jobs remain unfilled. Why? Because companies simply cannot find people with the skills they actually need. The good news is that this skills gap represents unprecedented opportunities for every person seeking a successful and exciting career. But these opportunities can't be found inside the walls of the traditional classroom. Instead, they lie in the myriad of educational options that provide the technical, vocational, and soft skills on demand in today's workplace, such as: -Professional certifications: Start your career faster in fields like bioscience aviation, culinary arts, and medical technology. -Associates degrees: Increase earning potential through inexpensive 2-year programs in subjects like civil engineering, environmental science, education, and nursing. -Apprenticeships: Earn while you learn under the direct supervision of a skilled expert. Far beyond the artisan trades, today's apprenticeships can be found at companies like Volkswagen and Siemens. -Occupational learning: Refresh or reboot your skill sets through on-the-job training or online education. In Job U, you'll learn about these paths to rewarding occupations; where to find them and how to parlay them into the best paying job in any field. And along the way, you'll meet individuals of all ages who have attained their "dream jobs" through a non-traditional education: from an emergency air paramedic, to a lead mechanic of a racecar team, to an engineer of complex gas turbine generators, to a bestselling cookbook author. Whether you are recent high school or college graduate, or well along in your career journey, Job U will help you find your way to a more secure and prosperous future.
The Memo: What Women of Color Need to Know to Secure a Seat at the Table
From microaggressions to the wage gap, The Memo empowers women of color with actionable advice on challenges and offers a clear path to success. Most business books provide a one-size-fits-all approach to career advice that overlooks the unique barriers that women of color face. In The Memo, Minda Harts offers a much-needed career guide tailored specifically for women of color. Drawing on knowledge gained from her past career as a fundraising consultant to top colleges across the country, Harts now brings her powerhouse entrepreneurial experience as CEO of The Memo to the page. With wit and candor, she acknowledges "ugly truths" that keep women of color from having a seat at the table in corporate America. Providing straight talk on how to navigate networking, office politics, and money, while showing how to make real change to the system, The Memo offers support and long-overdue advice on how women of color can succeed in their careers.
The Myth of the Nice Girl : Achieving a Career You Love Without Becoming a Person You Hate
An Amazon Best Business Book of 2018 Selected by Audible as the Best Business Book of 2018 Named "Best New Book" by People Magazine and Refinery29 Named a Most Anticipated Title of April 2018 by Bustle and Levo A Women@Forbes "Boss Moves Book Club" pick A candid guide for ambitious women who want to succeed without losing themselves in the process In THE MYTH OF THE NICE GIRL, Fran Hauser deconstructs the negative perception of "niceness" that many women struggle with in the business world. If women are nice, they are seen as weak and ineffective, but if they are tough, they are labeled a bitch. Hauser proves that women don't have to sacrifice their values or hide their authentic personalities to be successful. Sharing a wealth of personal anecdotes and time-tested strategies, she shows women how to reclaim "nice" and sidestep regressive stereotypes about what a strong leader looks like. Her accessible advice and hard-won wisdom detail how to balance being empathetic with being decisive, how to rise above the double standards that can box you in, how to cultivate authentic confidence that projects throughout a room, and much more. THE MYTH OF THE NICE GIRL is a refreshing dose of forward-looking feminism that will resonate with smart, professional women who know what they want and are looking for real advice to take their career to the next level without losing themselves in the process.
Our Iceberg is Melting : Changing and Succeeding Under Any Conditions
Most of the denizens of the Antarctic penguin colony sneer at Fred, the quiet but observant scout who detects worrying signs that their home, an iceberg, is melting. Fred must cleverly convince and enlist key players, such as Louis, the head penguin; Alice, the number two bird; the intractable NoNo the weather expert; and a passle of school-age penguins if he is to save the colony. Their delightfully told journey illuminates in an unforgettable way how to manage the necessary change that surrounds us all. Simple explanatory material following the fable enhances the lasting value of these lessons. Our Iceberg Is Melting is at once charming, accessible and profound; a treat for virtually any reader.
Outliers : The Story of Success
n this stunning new book, Malcolm Gladwell takes us on an intellectual journey through the world of "outliers"--the best and the brightest, the most famous and the most successful. He asks the question: what makes high-achievers different? His answer is that we pay too much attention to what successful people are like, and too little attention to where they are from: that is, their culture, their family, their generation, and the idiosyncratic experiences of their upbringing. Along the way he explains the secrets of software billionaires, what it takes to be a great soccer player, why Asians are good at math, and what made the Beatles the greatest rock band. Brilliant and entertaining, Outliers is a landmark work that will simultaneously delight and illuminate.
The Speed of Trust : The One Thing That Changes Everything
From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust--and the speed at which it is established with clients, employees and constituents--is the essential ingredient for any high-performance, successful organization. For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship--from the most personal to the broadest, most indirect interaction--and how to establish trust immediately so that you and your organization can forego the time-killing, bureaucratic check-and-balance processes so often deployed in lieu of actual trust.
The Starbucks Experience : 5 Principles for Turning Ordinary Into Extraordinary
WAKE UP AND SMELL THE SUCCESS! You already know the Starbucks story. Since 1992, its stock has risen a staggering 5,000 percent! The genius of Starbucks success lies in its ability to create personalized customer experiences, stimulate business growth, generate profits, energize employees, and secure customer loyalty-all at the same time. The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli discovered that the success of Starbucks is driven by the people who work there-the "partners"-and the special experience they create for each customer. Michelli reveals how you can follow the Starbucks way to Reach out to entire communities Listen to individual workers and consumers Seize growth opportunities in every market Custom-design a truly satisfying experience that benefits everyone involved Filled with real-life insider stories, eye-opening anecdotes, and solid step-by-step strategies, this fascinating book takes you deep inside one of the most talked-about companies in the world today. For anyone who wants to learn from the best-and be the best-The Starbucks Experience is a rich, heady brew of unforgettable user-friendly ideas.
The Unspoken Rules: Secrets to Starting Your Career off Right
A Wall Street Journal Bestseller "...this guide provides readers with much more than just early careers advice; it can help everyone from interns to CEOs." — a Financial Times top title You've landed a job. Now what? No one tells you how to navigate your first day in a new role. No one tells you how to take ownership, manage expectations, or handle workplace politics. No one tells you how to get promoted. The answers to these professional unknowns lie in the unspoken rules—the certain ways of doing things that managers expect but don't explain and that top performers do but don't realize. The problem is, these rules aren't taught in school. Instead, they get passed down over dinner or from mentor to mentee, making for an unlevel playing field, with the insiders getting ahead and the outsiders stumbling along through trial and error. Until now. In this practical guide, Gorick Ng, a first-generation college student and Harvard career adviser, demystifies the unspoken rules of work. Ng distills the wisdom he has gathered from over five hundred interviews with professionals across industries and job types about the biggest mistakes people make at work. Loaded with frameworks, checklists, and talking points, the book provides concrete strategies you can apply immediately to your own situation and will help you navigate inevitable questions, such as: How do I manage my time in the face of conflicting priorities? How do I build relationships when I'm working remotely? How do I ask for help without looking incompetent or lazy? The Unspoken Rules is the only book you need to perform your best, stand out from your peers, and set yourself up for a fulfilling career.
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