The process of filling JOB vacancies in an organization by hiring new employees. It is a recurring process for most organizations because new entrants will be needed to replace those leaving (see LABOUR TURNOVER).
The challenge is to find and employ people with skills, knowledge and experience which match those required by the organization, and whose future performance will be conducive to the good of the organization. This latter is especially problematic since it is difficult to predict future performance on the basis of the past, and when much of the information flow during the recruitment and selection process is controlled by the jobapplicant.
Many organizations now use quite sophisticated methods to deal with these issues, especially in the selection of managerial employees. Equally, in many cases recruitment and selection is handled in a haphazard way.